Our experience with Envelope Real-estate and Ty Lacroix, in particular, was nothing less than comfortable and stress-free (well, as stress-free as buying a home for the first time can get!). Ty, as an experienced agent, was very informative and most importantly, intuitive! He was able to give us as much information as we required, often answering our questions before we asked, and was thoughtful and conscious of our priorities. Ty took the time to get to know my family and made sure that the properties we viewed reflected our interests. The extra time that he took to get know us, attributed to the efficient way in which we were able to find a home together. Ty is not one to sugar coat anything! He is very forthcoming and had proved that he was on our side throughout the entire process by telling us exactly how it is. The key point is that Ty was willing and able to work with us. He was always patient, resourceful and honest. Ty had great referrals for a home inspector and a lawyer. His referrals were particularly helpful, and it was comforting to know that Ty had worked with these individuals time and time again. The research and preparation in buying a home can be really overwhelming, and having someone to guide us, saved us a tremendous amount of time, and left us with less to worry about. When it was time to close the deal, Ty was firm and productive. We were able to reach an agreement with the other party (in our favour) in a timely manner. His genuine interest in making us happy allowed us to be comfortable and trusting in his talent and experience. Envelope Real-estate, from our experience, is very client orientated. My family and I will not hesitate to say that we have had an amazing experience with Envelope Real-estate and Ty Lacroix! Ty's hard work has resulted in my family and I finding the perfect home!!