Out of eight homes shown to buyers over one weekend in London, Ontario, seven didn't receive an offer. One did. The difference wasn't luck — it was price, presentation, and whether the seller and their agent understood what today's buyer actually responds to. This is a true account of that weekend, with the names and addresses removed, because the lessons matter more than the details. Ty Lacroix, Broker at The Envelope Real Estate Group, has 24 years of stories like this one — and they all point to the same conclusion.
This is a true story about why some homes in London, Ontario aren't selling. Out of eight properties shown over two days, seven didn't get an offer. One did. Not great odds — and not an accident.
I was showing a couple looking for a detached bungalow in London, between $650,000 and $850,000. We saw eight homes on a Saturday and returned Sunday for the two that held their interest.
I'm not including addresses or names here — to protect the guilty, the innocent, and the unaware.
Before the showings, I spent Thursday and part of Friday researching the ten homes on the list: selling history, days on market, price reductions or increases, and the sales history of comparable homes in each neighbourhood over the prior six months — what sold, what didn't, and what was pulled off the market. All ten homes were in desirable London neighbourhoods. Two listing agents didn't respond to my showing requests. I suppose they were busy.
Here's what we found.
House 1. Pleasing curb appeal. A few lights didn't work, a handful of minor touch-ups were needed, but the home was genuinely move-in ready. Priced correctly for the neighbourhood and condition.
House 2. Decent curb appeal, but the home was untidy — understandable, there were clearly young children — and the backyard matched. Overpriced by $50,000 to $75,000, with no natural flow through the home.
House 3. Decent curb appeal and a nice backyard. Price reduced twice, 76 days on market — and still overpriced.
House 4. The key didn't work. I called the listing agent; her spouse came to let us in and explained the lock was frozen, except the second deadbolt simply hadn't been unlocked and no key had been left for it. The home was a flip — the renovation was well done, but it overlooked what buyers actually want: a primary bedroom with a walk-in closet and an ensuite. Instead, it had been split into a two-plus-one layout with three small bedrooms upstairs and a fourth below grade. Priced $50,000 to $75,000 above what the layout could support. Good lipstick. Still a pig.
House 5. A genuine disaster — I'm being kind. Easily $100,000 in needed work. 81 days on market, reduced three times, now handled by its second listing agent.
House 6. We arrived fifteen minutes early. I knocked; whoever answered wasn't pleasant and told us to come back. We did — in the snow, at minus 8 Celsius. The home needed significant updates, had been listed for over six months, and we were given grief for showing up at our confirmed time. Buyers, apparently, are an inconvenience.
House 7. Only nine years old, excellent curb appeal, vacant — which made it hard for buyers to picture their own furniture in the space. A handful of touch-ups remained undone, as if whoever cleared the home out had been in a hurry. Priced slightly above the buyers' $850,000 ceiling. The marketing brochure featured glamorous photos of the listing team and very little information about the actual home. Buyers want to know about the property. Nobody's shopping for the agent's headshot.
House 8. Great curb appeal, but the interior was dark. The homeowner was present, a little uncertain about why we were there but pleasant, and stayed in the living room while we worked our way through the home, turning on lights and opening curtains ourselves. A large water-stain patch on the basement ceiling suggested a kitchen leak at some point. Still a contender, on price, style, and location.
What Happened Next
We saw all eight homes between 10:30 and 4:30 that Saturday. My clients had flown in from the United States the day before and were exhausted by the end of it — but asked to return Sunday for one more look at houses one and eight.
We revisited house eight first. The homeowner was there again, unaware we had a confirmed appointment — a very pleasant woman, but my clients felt uncomfortable being watched a second time while they tried to evaluate the home honestly. They asked the obvious question: why hadn't the listing agent been there to turn on the lights, open the blinds, and explain the water stain and whether the leak had actually been fixed?
We saw house one around noon. I called the listing agent about the age of the roof and furnace; she responded immediately. I'd brought a light bulb with me to test the fixtures that hadn't worked the day before — sure enough, burnt-out bulbs, not an electrical problem. We wrote an offer that afternoon. My clients flew home. On Monday, the offer was accepted without conditions, and everyone involved was glad it was done.
What This Actually Tells You
I understand sellers want the most money possible for their home. But the honest truth is that price determines whether your home sells, how quickly, and for how much. During the frenzied years, you could put a sign on the lawn and field twenty offers without trying. That market is gone. A sign on the lawn today guarantees nothing.
I also understand that sellers sometimes need a specific number to clear debt or fund what comes next. That's real pressure — but it has no bearing on what a reasonable buyer is willing to pay, and the market doesn't negotiate with your debt schedule. Supply, demand, and condition set the price. Hope doesn't.
Real estate agents fall into two categories: transactional or genuinely invested in your outcome. It's in every seller's interest to know which one they've hired — because the difference shows up exactly as it did across these eight homes: whether the lights work, whether the agent answers the phone, and whether anyone bothered to show up.
Now you know why some homes in London take longer to sell than others. It's rarely the house. It's almost always what happened — or didn't happen — before the buyer ever walked through the door.
Don't let your home be one of the seven. Reach out for a private conversation about what it takes to be the one that sells — no pressure, no pitch.
For the complete selling framework:
