Most Realtors Want You to Sign Something. I Want to Know If We're a Fit First.

Ty Lacroix is a real estate broker with The Envelope Real Estate Group in London, Ontario. His approach has never changed: no obligation, no pressure, no signatures on a first meeting.

 If either party doesn't feel it's the right fit, they walk. That standard is what separates a transaction from a result.

You've probably just come from two or three other realtor websites.

You saw the awards. The sales volume. The team photos. The promises about getting you top dollar and making the process stress-free. Maybe a button asking you to book a free valuation — which you know means a sales appointment with someone who needs your listing.

So here's what this page won't do.

It won't tell you I'm number one. It won't ask you to sign anything. It won't make me promise something I can't keep or show you a trophy that means nothing to you.

Here's what the first conversation with me actually looks like:

We meet. You tell me where you are and what you're trying to accomplish. I ask questions, and I listen — not to qualify you, but to understand you. I tell you honestly what I see in your situation, what I think the right move is, and what it would realistically look like.

No clipboard. No listing agreement on the table. No pressure to decide anything.

If, at the end of that conversation, you feel like I'm the right person for what you're facing, we'll talk about next steps. If you don't — you walk away with more clarity than you came in with, and no obligation whatsoever.

I apply the same standard on my side. If I don't believe I can genuinely add value to your situation, I'll tell you that too. I don't take on clients I can't serve well.

That's not a sales pitch. That's just how this works.



What 24 Years in London Ontario Actually Looks Like

I've been through every market this city has produced — the run-ups, the corrections, the bidding wars, and the stretches where homes sat for months. I've seen what costs sellers money and what protects them.

 I've watched buyers overpay, and buyers walk away from the right home because they didn't have the right information at the right moment.

What that experience gives you isn't a longer list of credentials. It's the ability to tell you the truth about your specific situation — calmly, clearly, and without an agenda — in a market where most advice comes from people who need your transaction more than you need theirs.

 If I give you an opinion about where the market is heading, that opinion is, in reality, a guess dressed up in experience.

Ty Lacroix holding a sold rider

Who I Work With — and Who I Don't

I work with sellers, downsizers, buyers in the $700,000+ range, executors, and people navigating a life change that involves real estate.

I don't work with first-time buyers, renters, or anyone looking for a free valuation with no intention of acting. Not because those people don't matter — but because I can't serve them as well as someone who specializes in exactly that.

If you're not sure whether you fit, ask. I'll tell you honestly whether I'm the right person or whether someone else would serve you better.

Ty Lacroix Broker

I've spent 24 years in London real estate doing one thing: giving people the honest picture of their situation before they make one of the biggest financial decisions of their lives.

I'm calm in difficult negotiations. I'm direct when the market is telling a seller something they don't want to hear. And I'm the same person in the first meeting as I am on closing day.

Clients often say the first conversation felt different from every other conversation with a realtor they'd spoken to. I think that's because I'm not trying to win a listing. I'm trying to figure out whether I can genuinely help — and, if I can, what that would actually look like for their specific situation.

If that sounds like the kind of conversation you've been looking for, the form below is where it starts.

Michael Theisen Realtor

Michael Theisen,

Sales Representative.

A Realtor with Sutton Group Preferred Realty Inc., Brokerage. A long-time member of The Envelope Real Estate Group.

Michael works with buyers within The Envelope Real Estate Group. His approach is grounded in data and focused on ensuring buyers make decisions with clarity and confidence — not under pressure.

If you're a buyer, the same standard. Same straight talk.

The People Behind Every Transaction

Lori Payne — Manager

Hope Harms — Sales Administrator

Jolin Payne — Administrative Assistant

Dana Lewcock — Front Desk Administrator

Every transaction moves through a multi-stage process. Nothing falls through the cracks because four people make sure it doesn't.

Lori Payne

Lori Payne

Manager

Hope Harms

Hope Harms

Sales Administrator

Jolin Payne

Jolin Payne

Administrative Assistant

Dana Lewcock

Dana Lewcock

Front Desk Administrator

Most people who reach out say the first conversation felt nothing like what they expected from a realtor.

That's the point.

If you're thinking about selling, buying, or navigating a life change that involves your home — and you want a straight conversation with no obligation and nothing to sign — the form below is where it starts.

 Ty Lacroix responds personally within one business day.

What Would You Like to Know?

Where Would You Like to Start?

We've streamlined the selling and buying process to make your real estate journey smooth, stress-free, and successful.

Selling Process

From pricing to closing, we handle every step of the selling process to maximize your home's value and ensure a smooth transaction.

Buying Process

From home search to keys in hand, we simplify the buying process and ensure a seamless experience every step of the way.

This website may only be used by consumers that have a bona fide interest in the purchase, sale, or lease of real estate of the type being offered via the website. The data relating to real estate on this website comes in part from the MLS® Reciprocity program of the PropTx MLS®. The data is deemed reliable but is not guaranteed to be accurate.