Who would you want representing and protecting your interests, a transactional or transformational Realtor in London Ontario?
What is transactional? Transactional means there is an expectation that if one gives, one will receive. Study.com. In the real world, in it for the money, not you.
What does transformative mean? Causing or able to cause a significant and lasting change in someone or something. Merriam-Webster. In the real world, in it for you and when successful getting you what you want, you get rewarded.

Transactional
It’s like going to a doctor’s office and saying you are not feeling well. The Doctor goes to a shelf and gives you four different pill bottles and says, “Take these. These will help.” Also, drink lots of water, stand on one leg, and whistle Dixie. If you are not feeling better, make an appointment in a month or so! The Doctor made little effort to know about you, your concerns, fears, and history or to listen.
There is no difference with a Realtor who will tell you anything and show you anything to get you to buy or sell.

Transformational
The Realtor, who takes the time to understand your wants, needs, fears, goals, and concerns, will not tell you what you want to hear, but will walk you through the process and ensure he or she protects you and your family.
Who will have your best interests at heart and be there for you during the process and after you move in? You may be surprised at the questions you may have after a transaction closes. Or the names of some tradespeople.
How will you know if a transactional or transformational Realtor? Or Lawyer? Home inspector or mortgage lender? Listen to your gut. Feel it in your bones. Give yourself some credit; you can tell the difference in a heartbeat!