Consumers, Realtors, and Governing Overseers often overlook the brutal truth about real estate and what makes it tick!
For clarity, I am a Realtor in London Ontario and I am not perfect, yet after 20 plus years in this industry, most days I shake my head and ‘WTF’!
Below is a blog post by Marc Davison of 1000WATT, the most successful branding, marketing, communications, and design company in the real estate industry.
The Brutal Truth
Real estate loves its scoreboards. Deals closed. Units sold. Money earned. Rankings, awards, lists. We’ve made production numbers the default measure of worth, leaving little room for how the work is done and how people are serviced along the way.
Clients don’t measure greatness in numbers; they remember how they were represented. Yet, as an industry, we keep mistaking volume for value, selling success as a stat instead of a standard of care.
It’s time to…

Just stop
In branding, brand core defines a company’s center of gravity. For Volvo, it’s safety. Nike, performance.In real estate, production (sales) is our default.
We listed this. We sold that. We closed 40 deals in 45 days. We’re number one. We ranked in the top 1%. We hit $5 billion in volume. We had a record month. We acquired.
Same song. Different verse. Every time.
“Top Producer” has forever been the pinnacle badge of honor. Volume and transaction count are the only barometers of success, which makes sense if you are in the sales business. I’d like to believe that most of us think we’re more than that.
Meanwhile, what it takes to produce those numbers — the planning, the orchestration, the systems, the representation, the service — that story is absent from all marketing and communication.
While we often recite this line like scripture: “Real estate is the most expensive blah blah blah people will ever make,” the brutal truth is, no one believes it. Not the broker who says it, then hands deals to untrained agents. Not the consumer who’s heard it on endless repeat and ends up with one of those agents. The kicker is that the verse is a marketing tactic to generate more sales.
This mantra was likely crafted to elevate the profession, but it’s become background noise. If we truly believed it, and wanted the world to believe it, the message would be simpler and truer: Realtors are the single line of defense that protects people from a financial bloodbath.
This isn’t the headline. It’s a truth that should drive everything we say and do, not through a “trust me, you need me” pitch, but in how we behave, communicate, market, celebrate, and prove real skill, representation, and protection in every transaction.
FAFO
But we don’t. And because we don’t, a seller decides to go at it alone, blind to the risks, one step from the FAFO zone, (“FAFO” is an internet slang acronym that stands for “F* Around and Find Out“**. It’s a phrase used to express that actions have consequences, often with a sense of schadenfreude when someone experiences negative repercussions for their choices. The phrase is a more polite version of the original, “F*** Around and Find Out ) and no idea what went wrong when she crosses it.

Here’s what she never sees:
The mistakes seasoned agents get ahead of before they blow up the whole deal.
The broker who boots an agent for crossing an ethical line.
The focus, grit, and saves that keep deals alive.
The billions spent to keep real estate safe, secure, and more transparent than almost any other financial transaction.
How could she see it? Our marketing makes sure she never does.
If we want the public to value real estate differently, the first step isn’t blaming consumers for misunderstanding us; it’s fixing what we communicate.
Clients still pay the fees. Many agents earn every dime. But even the best agents miss chance after chance to communicate real expertise and worth. I know I sound like a broken record, but damnit… that “Just Sold” postcard skips over everything that matters and markets what doesn’t: We sold something you can no longer buy.
Just stop.

Invisible value
Numbers matter.
If I’m on trial, I want the lawyer with courtroom experience. The more wins, the better, because in this context, winning is never a given.
That’s the difference. When a lawyer wins, the public connects it to skill. When a home sells, they don’t. They assume it would’ve sold anyway. Often, they’re right. The sale isn’t where the skill or value is. It’s in everything else this industry does up to the sale, the part we refuse to communicate.
Imagine a restaurant hanging its entire value on how many plates it served in a night and what it took in receipts. That’s how the real estate industry sounds.
Maybe this industry is so used to hearing itself that it doesn’t recognize how hollow the current story sounds. Or maybe it struggles to tell the right one.
It has to try harder.
Each time my agency digs beneath a client’s production numbers, we find buried value that they never communicate. Systems. Judgement. Protection. Beliefs. Representation of the highest caliber. Things that make production almost irrelevant.
In a market this tight and an economy this uncertain, with inventory shrinking and AI pressing into every corner of what this industry thinks defines its worth, not telling your better story is more than a missed opportunity, it’s a wasted advantage.
That’s the brutal truth. I know you can handle it.
Copyright © 2025 1000WATT, All rights reserved.
Note: I have added the pictures and the definition of FAFO from Google
Ty Lacroix Broker







